Terms and Conditions of Business

Please contact us if you need clarification of anything within these Terms & Conditions as all bookings are subject to your acceptance of them.

Bank Holidays & Weekend bookings.
Bank Holidays bookings are for a minimum 3 nights and Weekends (mid-June to mid-September) for minimum 2 nights.

Arrivals and Departures:
Arrivals: 1.00pm – 9.00pm
Departures: by 11.30am
Please notify us well in advance if you need a later arrival time.

Vehicles & Parking .
One car only per pitch. Other private cars may be brought but must be parked where directed and are subject to a nightly charge.
Commercial or sign-written vehicles allowed.

Access requirements
Specific access requirements should be highlighted when booking; we will do all possible to assist.

Use of pitch and Visitors
We do not accept bookings for more than two family pitches, unless by prior arrangement.

Only those persons paid for at the time of booking may use the pitch. Additional occupants must be declared and paid for on arrival. There is a per capita charge for each visitor (maximum 4 visitors per unit). All visitors to be registered at the site office before arrival, please.

Whilst at East End Farm, the person making the booking is responsible for the good conduct of all members in his/her party and any invited visitor.

Unreasonable Behaviour
We reserve the right to terminate bookings without compensation or refund, where the unreasonable behaviour of one (or more) members of a holiday party might impair the enjoyment, comfort or health of other guests, our team members or staff. This may include – but is not limited to – verbal or physical abuse. Termination will be up to management’s discretion.

Pets
By bringing your dog to site you undertake to:
Make sure it does not annoy others.
Keep it under control at all times (sheep, lambs and young livestock in the adjacent paddock).
Exercise it regularly off-site (there is NO on-site dog walk).
Pick up your dog’s droppings and dispose of them in an appropriate manner.
NEVER leave your dog unattended.
For hygiene reasons: Do not take your pet on to the grassed area in front of the facilities building or allow it to urinate against gateposts.

Safety of Children

Parents are responsible for ALL children under 10 must be accompanied to and from the facilities building.
Children must not play outside the camping paddock or climb on gates and fences.

Peaceful Site
The site is in the middle of a village and we have close neighbours. East End Farm becomes a Peaceful Site from 9.30 pm.

Smoking
It is illegal to smoke inside enclosed public buildings in England and this applies equally to our Facilities building.

Washrooms and Showering Facilities
Water in East Yorkshire is very hard and we ask all visitors to leave washbasins and sinks in a clean condition after use. Please ‘squidge down’ the shower-room walls after use, as this really does help in keeping the building prestine.

Payment
Full payment is taken at the time of booking.

Cancellation Policy
A full refund (less £12 handling charge) will be made when cancellation is made 14 days or more before your notified arrival date.
Cancellations made less than 14 days before arrival will not be refunded. Visitors are recommended to cover such circumstances with appropriate holiday insurance.
If we have to change or cancel your booking , we will inform you as soon as possible, giving you the opportunity of change of date or cancellation with full refund of monies already paid, less any fee you incur if booking through a third party. We do not pay compensation where cancellation arises from unforeseeable circumstances that prevent us fulfilling a contract (force majeure).